Shipping policy
1. Shipping Destinations
We offer shipping to the following regions: Only domestic INDIA
2. Shipping Methods and Rates
Standard Shipping: * 3-7 business days. * free shipping for all orders
Express Shipping
1–2 business days, RS 99/- flat rate.
3.Order Processing Time
All orders are processed within 1 – 2 business days. Orders will be shipped or delivered on weekends or holidays.
4. Shipping Confirmation and Order Tracking
You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s) & Order ID. The tracking number will be active within 2 – 3 hours.
5. Customs, Duties, and Taxes
At ReyRepel, customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the ReyRepel.shop (tariffs, taxes, etc.)
6. Shipping Delays
Delivery delays can occasionally occur due to unforeseen circumstances such as severe weather, holidays, or customs delays. We appreciate your patience and understanding.
7. Damages
ReyRepel.shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. Address Changes
Please ensure that all shipping information is correct when placing your order. We cannot be held responsible for packages that are sent to the wrong address provided by the customer. If you need to change your shipping address, please contact us immediately at reyrepel@reyrepel.shop
9. Undeliverable Packages
Packages that are returned to us as undeliverable are subject to additional shipping costs if a re-shipment is requested.
10. Missing or Lost Packages
If your package is missing or lost, please contact us within 5 days of the estimated delivery date, and we will assist you in resolving the issue.
11. . Contact Information
For more information or assistance, please contact our customer service, click on the link below for contact info.
contact link https://reyrepel.shop/contact/
Thank you for shopping with ReyRepel! We appreciate your business and are here to help with any questions or concerns you may have regarding your order.